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The more you can tell me now, the more useful my first reply is. I will come back with a fixed fee and a written scope of work, not an hourly rate and a shrug.
It is in my system rather than lost in an inbox, and I read them myself. You will normally hear back the same working day, and if what you have sent needs documents I will ask for them.
If it is urgent, say so and I will move it up the pile. My number is 0116 3667 900 if you would rather speak.
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I’ll give you a steer and tell you whether I’m the right person for the job. If I’m not, I’ll say so and point you at someone who is.
StevenAI answers from this website. It gives general information rather than legal advice on your situation, and using it does not make me your solicitor.