We ask that you read this website privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

This website privacy policy is divided into the following sections:

  • Who we are
  • Our website
  • Our collection and use of your personal information
  • Transfer of your information out of the EEA
  • Cookies and similar technologies
  • Marketing
  • Your rights
  • Keeping your personal information secure
  • How to complain
  • Changes to this website privacy policy
  • How to contact us
  • Do you need extra help?

Who we are

This website is operated by Kesters Nook Limited trading as Steven Mather Solicitor. . We are Consultancy and Management Services Company. Kesters Nook Limited is a consultant of Nexa Law Limited, a law firm which is authorised and regulated by the Solicitors Regulation Authority (Nexa). This Privacy Policy relates solely to you use of the website at www.stevenmather.co.uk. Nexa has its own Privacy Policy for its clients.

We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

Our website

This privacy policy relates to your use of our website, www.stevenmather.co.uk only.

Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.

Our collection and use of your personal information

We collect personal information about you when you access our website, register with us, contact us, send us feedback, purchase products or services via our website, post material to our website and complete customer surveys or participate in competitions via our website.

We collect this personal information from you either directly, such as when you contact us through the website or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).

The personal information we collect about you depends on the particular activities carried out through our website. This information may include:

  • your name, address and contact details
  • details of any feedback you give us by phone, email, post or via social media
  • information about the services we provide to you
  • information about your personal circumstances on which you require legal advice

We use this personal information to:

  • respond to your enquiry
  • refer your enquiry to Nexa for the provision of legal services to you by Nexa
  • customise our website and its content to your particular preferences
  • notify you of any changes to our website or to our services that may affect you
  • improve our services

This website is not intended for use by children and we do not knowingly collect or use personal information relating to children.

Our legal basis for processing your personal information

When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases on which we may rely, depending on what personal information we process and why.

The legal bases we may rely on include:

  • consent: where you have given us clear consent for us to process your personal information for a specific purpose
  • contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract (either with us or with Nexa)
  • legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)

Further information—the personal information we collect, when and how we use it

For further details on when we collect personal information, what we collect as well as how we use it, please read the following sections:

When information is collected What information we ask for How and why we use your information
When you make an enquiry with us Contact details: Your name, your address, your phone number, your email address We ask for this: — to communicate with you about your enquiry — to send email or text messaging marketing to you. We rely on your consent as the lawful basis for collecting and using your personal information, We will keep this information until you no longer provide consent by unsubscribing. 
Google Analytics Cookies Various information including IP address, browsing behaviours, pages visited. You should review Google’s own Privacy Policy for more information. This is a web analytics service provided by Google Inc which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (eg how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had. This cookie collects information in an anonymous form including 
Our Cookies Username, login details, pages visited Our website uses cookies on a per session basis to allow the website to work more fully, eg to allow the contact form to work properly. It does not collect personal information. 
Quantcast Various information such as IP address. We use Quantcast to obtain your consent to our cookies. 

Who we share your personal information with

We routinely share your personal details with Nexa.

This data sharing enables Nexa to provide a response to any enquiry for legal services you make. Nexa is law firm Authorised and Regulated by the Solicitors Regulation Authority and its Privacy Policy can be found online at: https://www.nexa.law/policies/

We will share personal information with law enforcement or other authorities if required by applicable law.

We will not share your personal information with any other third party.

Whether information has to be provided by you, and if so why

We require you to provide personal to enable us or Nexa to respond to any enquiry you make. We will inform you at the point of collecting information from you, whether you are required to provide the information to us.

Cookies and other tracking technologies

A cookie is a small text file which is placed onto your device (eg computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These cookies are referred to above.

Marketing

We would like to send you information about our legal services and legal updates, which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone or text message (SMS).

We would also like to share your information with selected Nexa so that they may send you information about their products and services.

We will only ask whether you would like us to send you marketing messages when you tick the relevant boxes when you make an enquiry with us.

If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:

—contacting us at steven@stevenmather.co.uk

—using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts

For more information on your rights in relation to marketing, see ‘Your rights’ below.

Your rights

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

  • fair processing of information and transparency over how we use your use personal information
  • access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
  • require us to correct any mistakes in your information which we hold
  • require the erasure of personal information concerning you in certain situations
  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
  • object at any time to processing of personal information concerning you for direct marketing
  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
  • object in certain other situations to our continued processing of your personal information
  • otherwise restrict our processing of your personal information in certain circumstances
  • claim compensation for damages caused by our breach of any data protection laws

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

  • email, call or write to our Data Protection Officer
  • let us have enough information to identify you
  • let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
  • let us know the information to which your request relates

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

How to complain

We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113

Changes to this website privacy policy

This website privacy policy was published on 17 December 2019 and last updated on 17 December 2019.

We may change this website privacy policy from time to time.

How to contact us

Please contact us if you have any questions about this privacy notice or the information we hold about you.

If you wish to contact, please use the following details:

Email: Steven@stevenmather.co.uk

Phone: 0116 3667900

Write: Kesters Nook Limited, Peggs Close, Earl Shilton, LE9 7BP

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