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AI Policy

Introduction

Through Nexa Law, Steven Mather Solicitor is committed to delivering high-quality legal services by embracing modern tools and technologies. One such technology is Artificial Intelligence (AI) – advanced computer systems that can perform tasks like analysing documents or generating drafts. We use AI across our practice to support our work, enhance efficiency, and add value for our clients. This policy explains how we use AI responsibly and transparently and how we protect Nexa’s clients’ interests when doing so. It is provided to reassure you about our use of AI in all legal services.

AI as a Supportive Tool (Not a Replacement)

Steven uses AI is to assist, not to replace my professional judgement or legal advice. I leverage AI software to help with research, draft preparation, or other routine tasks, but every final decision and piece of advice will always come from a qualified solicitor. In other words, AI helps us work more efficiently in the background, while I as your solicitor (through Nexa Law) remains fully in charge of the strategy, guidance, and outcomes of your matter. You will continue to receive human-reviewed, tailor-made legal advice that accounts for the nuances of your situation. We use AI to enhance our services – never to substitute the experience and insight that our lawyers provide.

Human Oversight and Quality Assurance

All content or output generated by AI tools undergoes careful review by a solicitor before it is used in any legal matter or shared with you. Our solicitors exercise their professional skill and judgement on every AI-assisted task. This means:

  • Quality Check: If AI produces a draft or analysis, a solicitor will thoroughly check it for accuracy, completeness, and suitability. We verify facts, correct any errors, and ensure the work meets the high standards expected in legal practice.

  • Professional Accountability: The involvement of AI does not change our responsibility to you. We remain fully accountable for the work produced. Every document, advice letter, or court submission is ultimately approved and signed off by a human lawyer. We do not rely on AI output without validation.

Through these oversight measures, we make sure that AI contributes to efficiency while maintaining accuracy and reliability in our legal work. You can be confident that nothing is acted upon or delivered to you without a solicitor’s careful verification.

Confidentiality and Data Protection

Maintaining client confidentiality is paramount to our practice. When using AI tools, we treat your information with the same duty of care as we do with all other aspects of our work. We have measures in place to ensure that any use of AI complies with data protection laws and preserves the privacy and security of your data. Key points include:

  • Secure Handling of Data: We do not input confidential or personally identifiable client information into AI systems unless we are satisfied that appropriate safeguards (such as encryption or privacy controls) are in place. We use reputable AI tools and take steps to anonymise or limit data where necessary to protect your privacy.

  • Compliance with Law: Our use of AI adheres to all relevant data protection regulations, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We also follow our professional confidentiality obligations under solicitors’ regulations. Your information will always be handled lawfully and ethically, regardless of the technology used.

  • No External Disclosure: We do not allow AI tools to publish or share your sensitive information. Any third-party AI services we employ are vetted for security, and we ensure they will not retain or misuse your data. We remain committed to our duty of confidentiality at all times.

In summary, your data is kept secure and confidential. Using AI does not compromise our commitment to client confidentiality or data security. We continually review our tech and processes to uphold these standards.

Scope of AI Use in Our Services

We integrate AI technology across all areas of our legal practice. This means any service we provide – from drafting contracts and legal research to litigation support and advisory work – may be assisted by AI tools behind the scenes. No particular service or task is excluded from potential AI assistance, as we believe carefully managed AI use can benefit all aspects of our work for clients.

Because AI is an integral part of how we operate, clients cannot opt out of our use of AI. By instructing Steven through Nexa Law, you acknowledge and accept that we will use AI tools as appropriate to support the handling of your matter. We want to be upfront that an “AI-free” service is not available, given that these tools are now embedded in our everyday processes to deliver timely and cost-effective results. However, please remember that the use of AI will never diminish the quality of service or the personal attention you receive. On the contrary, it helps us focus more of our time on complex legal aspects by streamlining routine work.

Quality, Compliance and Reassurance

Our use of AI is guided by a commitment to quality, compliance, and transparency. We regularly assess the AI tools we use to ensure they remain reliable, secure, and effective. We keep our staff trained on the responsible use of AI and stay up-to-date with legal and ethical guidelines on emerging technologies. If an AI tool’s output ever raises a concern, our lawyers will address it promptly and, if needed, perform the work manually to guarantee accuracy.

Rest assured that engaging our firm means you benefit from the efficiencies of AI without sacrificing the rigour of human oversight or the protections of our professional standards. We believe AI, when used responsibly, allows us to serve you better by saving time on administrative tasks and allocating more attention to strategic legal thinking.

Transparency and Contact

We want our clients to feel informed and comfortable about how their legal work is handled. This AI Policy is part of our effort to be transparent about our methods. If you have any questions or concerns about our use of AI in your case, please do not hesitate to contact us. We will be happy to discuss how AI may be assisting in your matter and how we manage it securely.

By working with Steven Mather Solicitor (through Nexa Law) you can be confident that while we embrace innovative tools like AI to support our practice, your case is always overseen by an experienced solicitor and protected by robust confidentiality and quality control measures. Our priority remains providing you with dependable, personalised legal services.